High-tech contract management is a GenAI proving ground
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The high-tech industry is synonymous with innovation—where groundbreaking solutions are born at breakneck speed. Yet, amid this whirlwind of progress, vendor contract management remains a surprisingly persistent stumbling block.
Like businesses in other industries, high-tech firms often encounter difficulties in managing the intricate details of vendor contracts. Challenges can take a variety of forms, such as the integration of contract management across multiple internal systems. But every challenge is an opportunity for AI to improve, and contract management is no exception.
According to Gartner, by 2027, 50% of organizations are expected to adopt AI-based tools for contract risk analysis and editing.
For an industry that thrives on efficiency and scalability, why does such a fundamental business process lag behind? And more importantly, can AI or GenAI, provide the solution?
The high-tech contract management process is fragmented and complex
High-tech companies often juggle vendor contracts across dozens, sometimes hundreds, of systems. This siloed approach leads to inefficiencies, limited visibility, and an average value erosion of 8.6% during the contract lifecycle. Some companies still rely on manual processes to review, draft, and manage contracts—a painstaking task that leaves room for human error. It’s a bottleneck in an otherwise optimized industry.
Poor contract management can ripple out to affect vendor relationships, compliance, and overall business agility—but there’s a better way.
GenAI can turn high-tech contract management from a pain into a well-oiled operation
GenAI can help high-tech firms unify the disconnected processes that make up traditional contract management operations. GenAI can streamline and optimize the contract lifecycle, from drafting to compliance monitoring, among other capabilities. The following are a few opportunities for you to use GenAI to improve contract management.
Manage risk and compliance
GenAI can comb through vendor contracts to flag ambiguous terms, identify regulatory risks, and suggest revisions—a proactive approach to compliance with frameworks like GDPR or HIPAA. For example, it can scan vendor agreements for hidden risks or non-compliance issues, flag problematic terms, and suggest actionable edits. This capability allows you to address compliance issues before they escalate, mitigating risks effectively.
Strengthen negotiations
Analyzing historical data, GenAI identifies negotiation patterns and effective strategies. It also benchmarks third-party contracts against pre-approved templates, giving negotiators a data-driven edge. AI tools can suggest alternative clauses during negotiations, helping to ensure that your contracts align with your business's strategic goals. Additionally, these insights improve vendor relationships by enabling more informed decision-making and better alignment of expectations.
Automate the mundane
Stop spending hours working through cumbersome spreadsheets and email chains. GenAI can automate repetitive tasks like filling templates or tracking milestones, freeing up your teams for higher-value work. Automating routine tasks increases efficiency and allows your teams to focus on strategic priorities.
Simplify global compliance
A GenAI tool with localization capabilities adapts contracts to regional legal nuances and regulatory requirements, minimizing risks of oversight or penalties. It can translate legal terms accurately, adapt to regional contract language variations, and monitor updates in country-specific regulations. Localization makes global operations smoother and reduces the risk of regulatory penalties.
Manage vendor complexity
GenAI can simplify vendor management by centralizing contract data in a searchable repository. It identifies overlapping or redundant contracts, highlights opportunities for consolidation, and provides insights into vendor performance metrics. Centralization improves decision-making and reduces inefficiencies.
Accelerate contract creation
GenAI can write contracts, too. In fact, large language models (LLMs) trained on vast contract datasets can generate tailored first drafts in minutes. Need a vendor-specific clause? GenAI can craft one on demand, reducing the workload for legal teams and achieving consistency across global contracts.
Of course, this is no substitute for the expertise of your legal team and you should never sign an LLM-generated contract without editing it first. But using an LLM to produce the first draft of a contract can save your legal time hours of work.
Maximize GenAI’s potential
While the promise of GenAI is immense, its success depends on thoughtful implementation. The following are a few principles to guide its adoption.
Start with a focused approach
Begin with a clear understanding of your specific needs and goals for GenAI in contract management. Identify the areas where GenAI can have the most significant impact, such as automating contract drafting or improving compliance monitoring. This focused approach allows for targeted implementation and maximizes the chances of success.
Train GenAI with high-quality data
Using bad data to train AI models results in “garbage in, garbage out.” GenAI systems are no better than the data they are trained on. Invest in data cleansing and integration processes to provide procurement platforms with accurate, complete, and consistent datasets.
Prioritize feeding GenAI with high-quality, multimodal data, including both text and visual content, to enhance its accuracy and comprehension of complex contracts containing detailed charts and other visuals.
Localize GenAI-driven outputs
In global operations, one size does not fit all. If your business is managing contracts with vendors in multiple countries, make sure your GenAI solution has strong localization capabilities as noted earlier in this post. Ideally, your GenAI model should be multilingual to localize content properly. If it’s not feasible to localize in-house, find an outside partner that understands the nuances of localization.
Integrate GenAI into your existing systems
Integrate GenAI tools with existing enterprise systems such as procurement platforms, ERP systems, or document management software. Compatibility with current workflows minimizes disruptions and promotes user adoption.
Prioritize data security and compliance
Implement robust security measures like encryption, access controls, and regular audits to protect sensitive contract data. Make sure your GenAI system complies with industry regulations such as GDPR or HIPAA to avoid legal risks and maintain trust.
A frontier AI data foundry platform can help you succeed with GenAI
A frontier AI data foundry platform empowers you to tackle contract management complexities head-on. Such a platform is a centralized system designed to manage, process, and analyze data from various sources, enabling AI-driven insights and facilitating collaboration across departments.
Centific’s platform’s modular and scalable framework surpasses the limitations of standalone AI solutions by orchestrating the entire AI workflow, from data collection to deployment. Standalone solutions, such as AI-driven analytics, solve specific challenges. But a frontier AI data foundry platform can solve multiple challenges by managing the entire contract management function.
Discover how the Centific frontier AI foundry platform can help you.
Categories
GenAI
Platform modernization
Talent
Responsible AI
Share