Centific’s platform enabled end-to-end implementation for application and data modernization, extending a brokerage operations support system to a new region.
$300
K
saved in one country’s ACR
Application modernization
Data modernization
Brokerage operations support
Centific revolutionizes global logistics and package delivery with AI
The client, a global leader in logistics and package delivery, identified a need to address its complex operational challenges, implement scalable solutions, and enhance supply chain visibility. Informed by advanced AI expertise and powered by Centific’s frontier AI data foundry platform, this project optimized hub operations, streamlined workflows, and revolutionized real-time supply chain tracking.
Global scale requires a grip on complexity
Logistics operations present intricate challenges due to their scale, complexity, and data-intensive nature. The client required a modernized approach to meet its evolving business needs and maintain its leadership in an increasingly competitive industry.
Achieving operational efficiency and compliance was a must
The client managed a vast logistics network that processed millions of shipments every day. It needed an advanced hub management system (HMS) capable of automating processes, enhancing customs compliance, and reducing manual intervention.
The client aimed to improve supply chain visibility
As customer demand for real-time tracking surged, the client sought a centralized platform to unify data from diverse sources. It identified a need to enable transparency across every stage of the logistics process, especially with cross-border trade.
It was time to leverage AI for process optimization
To stay competitive, the client aimed to integrate AI capabilities that enhanced predictive analytics, automated customer interactions, and optimized workforce management. But this required scalable data solutions capable of handling complex workflows and supporting global operations, which the client didn’t yet have.
Centific deployed a cloud-native HMS and unified supply chain visibility
Centific implemented tailored, scalable solutions purpose-built to address the client’s unique challenges while providing a strong foundation for innovation and growth.
The client adopted a cloud-native hub management system
Centific designed and implemented a cloud-based hub management system (HMS), automating customs compliance and enabling real-time shipment tracking. By leveraging the scalable infrastructure of Google Cloud Platform (GCP), the solution supported regional deployment and provided a pathway for global scalability.
Key features:
Automated processes reduced manual intervention and improved compliance.
Real-time tracking capabilities enhanced operational transparency.
Scalable architecture supported deployments in multiple regions, starting in APAC.
Centific unified supply chain visibility in one platform
Centific’s platform-focused expertise enabled the client to integrate disparate data sources into a single, centralized platform. This provided the client with comprehensive, real-time insights into their supply chain, enhancing transparency and operational decision-making.
Key features:
End-to-end data integration enabled seamless tracking across logistics operations.
Predictive analytics capabilities optimized demand forecasting and resource allocation.
GenAI solutions automated customer support, improving response times and service quality.
Centific paved the path to the client’s global success with AI
Centific’s solutions delivered significant measurable benefits, readying the client’s legacy logistics operations for the AI-driven future.
Quantitative outcomes:
$300k USD was saved in one country’s ACR by streamlining hub operations and reducing processing times.
Customer trust, reliability, and visibility improved due to the integration of real-time tracking capabilities.
Cloud consumption costs fell across the APAC region.
Qualitative outcomes:
Operational transparency fostered improved decision-making and resource allocation.
Scalable AI solutions positioned the client for continued regional and global expansion.
AI is the future of this client’s brokerage operations support system
By collaborating with Centific, this global logistics leader addressed complex challenges and revitalized legacy systems with innovative AI-driven solutions. By modernizing operational systems and enhancing supply chain visibility, Centific enabled the client to achieve key strategic objectives while positioning the enterprise for success in a dynamic industry.